Kids Play Tent and Tunnel | Childrens Play Tent | Playhouse Tent

Use the contents list and product photographs on this page as the order reference. Contact support before ordering if a pictured accessory is not named in the contents list.

Follow the age guidance published on this page and on the product packaging. Adult supervision remains important, and the product should not be used by a child outside the stated age range.

Yes. An adult should read the supplied instructions, check the product before use and supervise children in line with the age and safety guidance.

Follow the instructions supplied with the product. Set it up on a suitable surface, check that every part is secure and stop if a component appears damaged or does not fit correctly.

The published measurements are listed in the specifications on this page. Contact support before ordering if a particular space or clearance is critical.

See the specifications and product description for the materials disclosed by the source store. Ask support if you need information that is not shown there.

Use it only in the environments stated on this page and in the supplied instructions. Bring non-weatherproof items indoors after use and do not use them in unsafe weather.

Check the published use guidance, dimensions and required clearance first. Protect floors where appropriate and keep the product away from stairs, heaters and other hazards.

Follow the care instructions supplied with the product. Test any cleaning method on a small area first and avoid harsh products unless the instructions specifically permit them.

Clean and dry the product before storage, keep all parts together and store it away from moisture, excessive heat and direct sunlight unless the supplied instructions say otherwise.

Yes. Check for loose, worn, missing or damaged parts before each use. Stop using the product until any safety concern has been resolved.

Keep the packaging and contact support with your order reference, the missing-part description and clear photographs where helpful. Do not use an incomplete product if that could make it unsafe.

Photograph the package and product as received, retain the packaging and contact support promptly with your order reference so the team can assess the next step.

The product description and supplied instructions indicate the required setup. If the page does not answer your assembly question, contact support before ordering.

Use the assembly information on this page and in the supplied instructions. Do not substitute tools or fixings where doing so could affect safe use.

Replacement-part availability is not guaranteed. Contact support with the product name, order reference and a photograph of the relevant part so the team can check.

Delivery is free when the order reaches the threshold shown on the site. For smaller orders, the available delivery charge is shown in the cart before payment.

The current handling and delivery estimate is shown on the shipping page and at checkout. It is an estimate rather than a guaranteed arrival date.

Tracking is provided when the carrier makes it available. Use the tracking link in the dispatch message or contact support with your order reference.

Yes. Items may be dispatched from different locations, so one order can arrive in more than one parcel and at different times.

Contact support as soon as possible. A change or cancellation may not be possible once fulfilment or dispatch has started.

The store's change-of-mind conditions, time limit and exclusions are set out in the refunds and returns policy. Your statutory rights under Irish consumer law are not limited.

Stop using the product, keep the item and packaging, and contact support with the order reference and evidence of the fault. Your statutory rights under Irish consumer law continue to apply.

All prices and checkout amounts on this Irish store are in euro (EUR).

The payment methods currently available are displayed at checkout. Do not send card or account details by email.

You can select the available quantity in the cart. For a larger school, childcare or organisation order, request a quote before purchase so availability can be checked.

Yes, subject to availability and suitability. Organisations can use the wholesale quote page to ask about a larger order before purchasing.

Compare the published dimensions, clearances and intended-use guidance with the available space. Contact support before ordering if any measurement is uncertain.

Use the contact page and include the product name plus the detail you need. The support team can answer from the published product and order information.

Links to shipping, returns, privacy and terms are in the site footer. Review them before checkout, especially if delivery timing or return eligibility matters.